In October, Stacey was volunteering in a Halloween tourist info booth. It was discovered that many visitors thought the free maps cost money.

Stacey suggested that volunteers say " Would you like free visitor guide and map?' to people immediately. An older man said, "I tell people they can have it for free if they smile."

How many times did Stacey have to tell the man that was inappropriate, and why.

How many times did the man say, in a tone, "I have never heard of that, so I don't think it's a problem."

How many minutes did Stacey spend telling him that just because he hasn't heard of it doesn't make it right?

How many older women finally chimed in to sort of timidly explain, because he wasn't listening to Stacey, that it might kinda be condescending to command people to smile. (1)

How many readers believe I actually changed his mind?